What Lauderhill Homeowners Say About TruePane Windows & Doors
Reviews matter in Lauderhill because windows and doors take a beating here. We get hurricane season, afternoon thunderstorms that roll in fast, and salt air that tests every seal and frame. When a homeowner takes the time to write about their experience with us, they are telling you what actually happened on the job: how we measured, what we installed, how it held up, and whether we stood behind the work. Dale Kessler started TruePane in 2008 on a simple rule: if the pane is not true, the job is not done. Every review below reflects that standard, earned one install at a time across Lauderhill and the surrounding Broward County neighborhoods.
Recent Reviews
“Our old sliding door had been binding for years. TruePane came out, pulled the frame, and found the original install had the header out of level by nearly half an inch. They corrected the rough opening, set the new PGT slider square, and now it glides with two fingers. The side-by-side quote they gave me on paper showed exactly what I was paying for, and the final bill matched it to the dollar.”
“We replaced eleven windows ahead of hurricane season. TruePane walked us through impact ratings, helped us compare Andersen against PGT line by line, and registered both warranty layers in writing before the crew left. When I called a month later with a question about the locking mechanism, a live person answered and had the answer in under three minutes. No voicemail, no callback form.”
“The team measured every opening twice before ordering. I watched them level each window, shim it, and check the reveal on all four sides. One window arrived with a small scratch in the glass, and Dale had a replacement ordered that afternoon. The crew finished the rest of the job and came back to set the new sash the day it arrived. That is what done right actually looks like.”
“We had a patio door that fogged between the panes every morning. Three other companies quoted a full replacement without even checking the seal. TruePane inspected it, found where the original installer had pinched the gasket, and replaced the insulated unit under the manufacturer warranty they had registered for us. We paid for labor and that was it. No arguing, no fine print.”
“I asked for a quote on a glass railing system for our second-floor balcony. TruePane was the only company that pulled the city’s current wind load requirements for Lauderhill before pricing the job. They recommended a laminated glass option, showed me the structural data, and gave me a line-item quote I could actually read. The installers were background-checked, uniformed, and treated my home like it was their mother’s house.”
“Our old single-hung windows turned the west-facing bedrooms into an oven every afternoon. TruePane recommended energy-efficient replacements with a low-E coating matched to our orientation, and the temperature difference was noticeable within a week. The crew finished all seven windows in one day and registered both warranty layers before the truck left. They even showed me the serial numbers in writing.”
Why Customers Trust Us
Read through the reviews above and you’ll see a pattern. We measure every opening twice. We quote manufacturer lines side by side on paper so you see exactly what you’re buying. We register both warranty layers in writing before the truck leaves the driveway – that’s The Keystone Standard, and it means if a warranty question ever comes up, the answer is already documented. Every install is backed by our Done Right Promise: if it is not done right, we make it right. No paperwork fights, no arguing. Dale Kessler built this company as a second-generation glazier who got tired of seeing out-of-true installs and voided warranties on other people’s work. We hire local, train apprentices into journeymen, and plan to be in Lauderhill thirty years from now. When a live person answers the phone at any hour, that’s not a call center. That’s us.
If you’re pricing windows, doors, or glass railing in Lauderhill, call (850) 303-7739 for a free estimate. We’ll measure, quote, and stand behind the work.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Lauderhill and Broward County since 2008.